Upon setting up a test IntruShield I-1200 sensor, I am receiving an error on the System Health Status (when I execute the status command). It currently indicates that it is "unintialized". Can someone provide me with some insight as to why I am receiving this message.
Please check if signature is present at Sensor. The status should show existing sigset ver -
Present : yes
Version : 22.214.171.124
Power up signature : good
Please apply the sigset and check if it show initialized.
Yes the sigset is not applied. The trust is established with Manager and it needs to be applied from Manager as -
4.1 ver : My Company --> Sensor --> SensorName --> Update --> Configuration Update --> Update.
5.1 ver : My Company --> IPS Settings --> SensorName --> Configuration Update --> Update.
thank you for the quick response. Do I need internet access to apply these signatures? or are there are other options? Currently, I have this device on a 'closed' network. Also, I am running ver 2.x for the Manager?
please disregard my last post. What I can do is download the updates/sigs to another host and then import them to the Manager. Do you know of the web link for the UPdate server? thank you..
Yes you can download the signature file to another host, import it to Manager and apply the sigset to sensor. 2.1 ver has reached EOL. You will need to upgrade the Sensor and Manager sw to 5.1 or 6.1.
Softwares can be downloaded by providing the Grant No. at URLs below -
http://menshen.intruvert.com (Grant No. as Username and Password)
The License file I have was issued in 4/2005. Would it still be valid/compatible when trying to update the Manager to ver 5.x? If so, where would the license file get stored (which directory) for the Manager.
You would require a valid Grant No to download the latest Manager/Sensor software and perform an upgrade. Please call the Support Tollfree no to confirm about the valid Support Contract. If the Support Grant is not active, you will need to renew the Support contract to download the softwares. Can you give the "show" and "status" command output in a text file for us to verify the validation of contract.