MEG 7.6 - Reports don't work, Message: pb.GetPropertyDef(...).toBoolean is not a function

[Former Member]

Hi All:

I have a problem with reports in MEG 7.6, if i try to enter to reports section i get this message:

An error has occurred!

An error has occurred that the client is unable to recover from. Please reload your browser window or navigate to the appliance.

And  i get a dump for the error with this message:

Message: pb.GetPropertyDef(...).toBoolean is not a function

Someone know how to fix the error.

¿Is some service in a unknown condition or something like this?

Best regards.

Daniel Bello.

[Former Member · Accepted solution]

Finally i have fixed this issue. I have another 3 appliances in the same version, so i have exported the config from 1 of them and i have imported to the appliance with the error. Then i changed the rules and it's working again. All of this appliances are connecting to ePo server, i don't know if the ePo sent a bad configuration to the appliance or if the appliance has had a bug. I have had that disconnect the MEG from ePo server and did that i have mentioned. When all was ok i reconnect the MEG to the ePo server.

_

Finalmente logré reparar el problema. Tengo otros 3 appliances en la misma versión, así que he exportado la configuración de uno de ellos al que estaba dañado. He reemplazado las reglas y está operativo nuevamente. Todos los appliance están conectados a un servidor ePo, no sé si el ePo le envío una configuración dañada o si el appliance tenía algún bug. He tenido que desconectar el appliance (MEG) de la consola ePo y hacer lo anteriormente mencionado. Cuando todo estaba operativo, volví a conectar el appliance a la consola ePo.