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Can you get some details of the "failed" from the server logs or anything?
It could be interesting to see why it doesn't really upgrades.
Did you try to use the force option when deploying agents through ePO?
Thanks for reply. Do you know exactly where I would look at the log?
A force does not work, this is happening on a lot of machines.
The agent that they should be getting is 4.0.x but they are still getting 3.6. The policy only forces out 4.0.x so I am not sure how machines are still getting the old agent!
please post a sample agent log for the period when it should be running the update to 4.0
I am in the same boat, about 300 out of 1,500 won't update through ePO. I've tried to force the installation without luck. The systems are updating DATs and Engine properly. I've tried looking through log after log without finding an error message (I might be looking in the wrong place". I can manually update CMA 3.6 to McAfeeAgent 22.214.171.1245 but am stuck as to what is holding the installation back. Any help you can give me is appreciated.