2 Replies Latest reply on Mar 22, 2017 3:36 AM by catdaddy

    BSOD mfeaack.sys

    jeffrenz@hotmail.com

      I have a Dell XPS, Core i7, Windows 8.1. Since December I have been getting many BSODs and application hangs with memory intensive programs. I ran whocrashed, which generated this summary: "

      30 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers: mfeaack.sys (McAfee Arbitrary Access Control Driver, McAfee, Inc.).

       

      I ran mvt which found no issues. Yesterday I uninstalled and reinstalled McAfee security center, but the BSODs persisted. I rolled back my computer to a restore point of a few days earlier with no change. (I ran whocrashed after these efforts). Here are the last two crash dump reports:

       

      crash dump file: C:\WINDOWS\Minidump\013017-5875-01.dmp

      uptime: 00:04:39

      This was probably caused by the following module: mfeaack.sys (mfeaack+0x53559)

      Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801CD674559, 0xFFFFD00023620D20, 0x0)

      Error: SYSTEM_SERVICE_EXCEPTION

      file path: C:\WINDOWS\system32\drivers\mfeaack.sys

      product: SYSCORE

      company: McAfee, Inc.

      description: McAfee Arbitrary Access Control Driver

      Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mfeaack.sys (McAfee Arbitrary Access Control Driver, McAfee, Inc.).

      Google query: McAfee, Inc. SYSTEM_SERVICE_EXCEPTION

       

       

      On Sun 1/29/2017 14:15:22 your computer crashed

      crash dump file: C:\WINDOWS\Minidump\012917-14828-01.dmp

      uptime: 00:16:35

      This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)

      Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80257C7F5DB, 0xFFFFD00024BCC8C0, 0x0)

      Error: SYSTEM_SERVICE_EXCEPTION

      Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

      The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.