2 Replies Latest reply on Mar 20, 2017 9:12 AM by ipere

    Mcafee Updates ( ePolicy Orchestrator 5.3)

    ipere

      Good morning, this afternoon when i wanted to run a task that update Virusscan Enterprise, MER for ePo and ePo Agent Key Updater, it didnt work. I checked the info of the problem (C:\ProgramData\McAfee\Agent\logs ) and i opened the file McScrip_Error.)

       

      It showed me this:

       

      2017-03-15 19:02:05 E #2156 ScrptExe [Call]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section ExecuteDetectionScript]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Line 614:  RunScript dwRet = C:\ProgramData\McAfee\Agent\\Current\EPOAGENT3000META\AgtMetaDet.McS, ScriptMain]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section ScriptMain]->

      2017-03-15 19:02:05 E #2156 ScrptExe [CallIf]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section UpdateAgent300]->

      2017-03-15 19:02:05 E #2156 ScrptExe [LoopIf]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section GetMainCatalogLanguagePackageGroup]->

      2017-03-15 19:02:05 E #2156 ScrptExe [CallIf]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section NeedWinKeyUpdate]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Call]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section IsThisInstalled]->

      2017-03-15 19:02:05 E #2156 ScrptExe [CallIf]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section IsThisPluginFileInstalled]->

      2017-03-15 19:02:05 E #2156 ScrptExe [CallIf]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section NeedServerKeyUpdate46]->

      2017-03-15 19:02:05 E #2156 ScrptExe [CallIf]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section GetInstalledSPipeVersion]->

      2017-03-15 19:02:05 E #2156 ScrptExe  Command failed...GetFileInfo

      2017-03-15 19:02:05 E #2156 ScrptExe Error trace:

      2017-03-15 19:02:05 E #2156 Thread [Main thread]->

      2017-03-15 19:02:05 E #2156 SessMgr [SessionManager::runScript:C:\ProgramData\McAfee\Agent\update\UpdateMain.McS]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section ScriptMain]->

      2017-03-15 19:02:05 E #2156 ScrptExe [CallIf]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section StartUpdateProcess]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Call]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section DetectInstalledProductsAndUpdate]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Call]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section GetDetectionScripts]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Call]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section FindAndExecuteDetectionScripts]->

      2017-03-15 19:02:05 E #2156 ScrptExe [LoopIf]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section EnumerateThroughProductIDList]->

      2017-03-15 19:02:05 E #2156 ScrptExe [LoopIf]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section EnumerateThroughFile]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Call]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Executing section ExecuteDetectionScript]->

      2017-03-15 19:02:05 E #2156 ScrptExe [Line 614:  RunScript dwRet = C:\ProgramData\McAfee\Agent\\Current\EPOAGENT3000META\AgtMetaDet.McS, ScriptMain]->

       

       

      The details of my task are :

       

       

      Package Types:

       

       

      Signatures and engines: -Buffer overflow DAT for VirusScan Enterprise

               -Engine

               -DAT

       

       

      Patches and service packs:

       

        -VirusScan Enterprise 8.8.0

        -MER for ePO 2.5.8.0

        -ePO Agent Key Updater 4.8.0

       

       

      I hope that you guys can help me with this situation

       

       

      Sorry for the hassle