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Please check if you put password to protect VSE user interface
ePo --> systems --> policy catalog --> VSE 8.5 --> User Interface --> your policy --> edit --> settings for server --> password options
if there password assigned you can provide it to your users and he will be able to unlock VSE console interface, then right click on access protection --> disable
We don't have a password assigned so I believe that it not the issue. It appears to me that it has something to do with whether the user has Admin rights or not. Has anyone else seen this problem?
you dont have the additional checkbox in access protection bottom left checked that overrides the rules?
No, the box called "Prevent McAfee services from being stopped" is unchecked. Just don't understand why a user/power user can't temporarily disable the on-access.
I just check with the user and they were able to copy the data with no issues.