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I would try the following. Uninstall everything "McAfee" via Control Panel > Programs and Features, reboot if asked to, run the MCPR cleanup tool, reboot.
Now reinstall from your online account.
A hint: Save the downloader from your account page first to your desktop and that way you've no need to go online without protection. When saved, right-click, go to Propertis and click Unblock, Apply and OK. Then you are OK to go.
Hi Peter M,
Not sure what you mean by 'save the downloader from your account page'. Sorry I am a novice on Home computing. Also, I've discovered most other M/soft products aren't responding would this affect your suggested solution?
Thanks for your help
The not responding problem is a known result of a component of the software that is being updated slowly as we speak. Perhaps it hasn't reached you yet.
In the meanwhile go to Start/Run or click the Windows key + R and type in services.msc
Scroll down to ClientAnalyticsService.
Double-click it and go to Startup Type, change that to Disabled
Apply and OK
Reboot and hopefully the delays will have rectified themselves.
The eventual update will set all these back to the way they were but without the delays.
By telling you to reinstall I was hoping that action would expedite the update.
Should you choose that route do as I suggested.
By "save the downloader to the desktop" I meant when you click download or whatever on your account page, you should be offered the choice of running it or "Save as", I was sauggesting using that Save As option.
Hi Peter M,
Have finally got everything operational again thanks to your advice.
Glad to hear it. Good luck ;-)