Here are a few thoughts:
1. First screenshot. Enter the DETECH. Add the code of the day and then your xml machine recovery xml file from the ePO server. If you get an error using the machine recovery key, you don't have the correct xml file. Don't fret yet, enter a valid user and password. Click disk info button and copy down disk key check info and provide that to the ePO server via:
enter the disk key check and generate the correct xml recovery file.
2. I have noticed the infamous disk mismatch message as of 7.2. You will see this when the drive doesnt match your detech or I have found in the lab it isnt always an obstacle. Provide code of the day, your machine recovery key OR username and password. Browse to the actual disk volume and look for your data. If you see it, copy it off before you think of decrypting it!
my two cents.
Thanks for you reply.
To be able to obtain the keycheck value, I need the 'disk information' from the DETech tool. When clicking this button, the message is 'Failed To Connect' (screenshot ending with 133122), so that won't work too. I have tried all combinations: token authentication fails, xml authentication fails, cannot obtain disk information, etc.
I don't mind the mismatch issue, as long as I can use the functions, but in my case, I'm unable to use the functions of DETech, although the standalone version works just fine. I do have all the same versions: 188.8.131.524 for DETech WinPE, DETech standalone and installed software on the system.