This is my first posting so please put up with my ramblings, be gentle and not to technical.
I was running Safe Key on I.E. for some years and was happy with its performance then came the change to True Key which was a pain as True key refused to accept my original email address so it had to be changed. With the help of McAfee Tech services I was able to regain my passwords. I then changed to Windows 10, I.E. became slow and I found that Edge worked faster but of course True Key did not work on Edge, I was working from a written file for my login details. Two weeks ago for some unknown reason I used I.E. and found that True Key had stopped working and only showed a blank screen and refused to let my log in. With the help of Tech Master I had it working along with the App for Edge, I did not know this existed. The app was set for the master password log in to expire after 7 days. All was fine at the start then the next day I ran into a problem, every time I opened Edge True Key required me to log in, go to me email "confirm access", trust the PC ,this happened on every new tab I opened. Call to Tech master and tier 1 tech tried to solve it after three hours work he concluded that it was beyond his skills so passed it onto a tier 2 tech , 2 days later get a telephone call from tier 2 tech at 7.00pm and after working till 9.00pm he still could not solve the problem, thought that it was a Microsoft problem and would have to get someone to investigate it further, next day another tier 2 tech called at 10.00 am twenty minutes later all was working as it should be and I was happy. Five days ago my PC started to fail ,the problem being a fault on the motherboard, as it was over ten years old rather then have it repairs I purchased a and new P.C successfully installed McAfee and True Key and the same problem, open Edge, sign in to True Key, wait for email, confirm access, trust P.C. on every new tab. Close Edge an reopen later and the cycle begins again.
1. Does anyone else have this problem or has had the problem?
2 Has the problem ben solved?
3 If it has how?