1 2 Previous Next 15 Replies Latest reply on Feb 5, 2010 11:21 PM by rhythm_methods

    Update Master Repository Failed

      Hello,

      Since yesterday the 8th of December my Update Master Repository task fails with error: Failed to verify the file size, check server task log for details. When i check the Server Task Log i see the following:

      20081209143203 I #1864 SiteMgrWrap Created instance of Site Manager
      20081209143203 I #1864 SiteMgr SetEPOMode: SiteMgr enter ePO mode, server=GUMAN028, port=8443, EPOUser=, Password=********
      20081209143203 I #1864 SiteMgr DALInit: Connected to DAL successful
      20081209143203 I #1864 SiteMgr SetEPOMode: Set ePO mode successful
      20081209143203 I #1864 SiteMgr MirrorThreadProc: Mirror thread started
      20081209143203 I #1864 SIM_InetMgr Starting download session for site McAfeeFtp
      20081209143203 I #1864 NaInet Looking for IE Proxy settings for protocol: http
      20081209143203 I #1864 NaInet Trying logged on user account privilege for impersonation
      20081209143203 E #1864 naInet Failed to steal Explorer token
      20081209143203 I #1864 NaInet No IE Proxy settings found
      20081209143203 I #1864 NaInet Looking for IE Proxy settings for protocol: ftp
      20081209143203 I #1864 NaInet Trying logged on user account privilege for impersonation
      20081209143203 E #1864 naInet Failed to steal Explorer token
      20081209143203 I #1864 NaInet No IE Proxy settings found
      20081209143203 I #1864 naInet FTP Session initialized
      20081209143203 I #1864 NaInet FTP Session 5 Logging into FTP Server: ftp.nai.com using User: anonymous in win-inet mode
      20081209143203 I #1864 naInet HTTP Session initialized
      20081209143204 I #1864 naInet Connecting to HTTP Server using Microsoft WinInet
      20081209143204 I #1864 naInet Trying to connect to Real Server ftp.nai.com using INTERNET_OPEN_TYPE_PRECONFIG
      20081209143204 I #1864 naInet Connected to Server: ftp.nai.com on Port: 21 using WinInet
      20081209143204 I #1864 SIM_InetMgr Started download session 1 for site McAfeeFtp
      20081209143204 I #1864 SiteMgr MirrorThreadProc: Downloading file catalog.z from McAfeeFtp
      20081209143204 I #1864 SIM_InetMgr Downloading file catalog.z from session 1, LocalDir=C:\WINDOWS\TEMP\nai49.tmp\00000000, RemoteDir=
      20081209143204 I #1864 NaInet FTP session 5 Downloading file: /CommonUpdater/catalog.z from FTP Server: ftp.nai.com
      20081209143204 I #1864 NaInet FTP session 5 Downloading file from FTP server ftp.nai.com using WinInet [in non-proxy mode]
      20081209143204 I #1864 naInet Open URL: ftp://ftp.nai.com:21/CommonUpdater/catalog.z
      20081209143204 I #1864 naInet Trying to download using Microsoft WinInet library
      20081209143204 I #1864 naInet Connecting to Server ftp.nai.com using INTERNET_OPEN_TYPE_PRECONFIG
      20081209143204 I #1864 naInet No resume download needed, calling InternetOpenUrl
      20081209143204 I #1864 naInet Content Length is not available, no resumable download support
      20081209143204 I #1864 naInet Downloaded 3268 bytes this time
      20081209143204 I #1864 naInet Downloaded 0 bytes this time
      20081209143204 I #1864 SIM_InetMgr Downloaded file catalog.z successfully in session 1
      20081209143204 I #1864 SiteMgr DecryptAndExtractCatalogCabFile: Verified signature of catalog file C:\WINDOWS\TEMP\nai49.tmp\00000000\catalog.z
      20081209143204 I #1864 SiteMgr DecryptAndExtractCatalogCabFile: Verified signature of catalog file C:/PROGRA~2/McAfee/EPOLIC~1/DB\software\catalog.z
      20081209143204 I #1864 SiteMgr CheckManagedPkgDependency returned = 0
      20081209143205 I #1864 SiteMgr CheckManagedPkgDependency: No Managed Pkg Dependency List found
      20081209143205 I #1864 SiteMgr CheckManagedPkgDependency returned = 1
      20081209143205 I #1864 SiteMgr MirrorThreadProc: Checking in mirror package: ProductID:VSCANDAT1000, ProductVersion:5458.0000, PackageType:DAT, LangID:0000, HotFixVersion:
      20081209143205 I #1864 SIM_InetMgr Downloading file PkgCatalog.z from session 1, LocalDir=C:\WINDOWS\TEMP\nai49.tmp\00000003, RemoteDir=Current\VSCANDAT1000\DAT\0000
      20081209143205 I #1864 NaInet FTP session 5 Downloading file: /CommonUpdater/Current/VSCANDAT1000/DAT/0000/PkgCatalog.z from FTP Server: ftp.nai.com
      20081209143205 I #1864 NaInet FTP session 5 Downloading file from FTP server ftp.nai.com using WinInet [in non-proxy mode]
      20081209143205 I #1864 naInet Open URL: ftp://ftp.nai.com:21/CommonUpdater/Current/VSCANDAT1000/DAT/0000/PkgCatalog.z
      20081209143205 I #1864 naInet Trying to download using Microsoft WinInet library
      20081209143205 I #1864 naInet Connecting to Server ftp.nai.com using INTERNET_OPEN_TYPE_PRECONFIG
      20081209143205 I #1864 naInet No resume download needed, calling InternetOpenUrl
      20081209143205 I #1864 naInet Content Length is not available, no resumable download support
      20081209143205 I #1864 naInet Downloaded 2940 bytes this time
      20081209143205 I #1864 naInet Downloaded 0 bytes this time
      20081209143205 I #1864 SIM_InetMgr Downloaded file PkgCatalog.z successfully in session 1
      20081209143205 I #1864 SiteMgr DecryptAndExtractCatalogCabFile: Verified signature of catalog file C:\WINDOWS\TEMP\nai49.tmp\00000003\PkgCatalog.z
      20081209143205 I #1864 SiteMgr CheckInMirrorPackage: Downloading file datinstall.mcs from site McAfeeFtp::Current\VSCANDAT1000\DAT\0000
      20081209143205 I #1864 SIM_InetMgr Downloading file datinstall.mcs from session 1, LocalDir=C:\WINDOWS\TEMP\nai49.tmp\00000003, RemoteDir=Current\VSCANDAT1000\DAT\0000
      20081209143205 I #1864 NaInet FTP session 5 Downloading file: /CommonUpdater/Current/VSCANDAT1000/DAT/0000/datinstall.mcs from FTP Server: ftp.nai.com
      20081209143205 I #1864 NaInet FTP session 5 Downloading file from FTP server ftp.nai.com using WinInet [in non-proxy mode]
      20081209143205 I #1864 naInet Open URL: ftp://ftp.nai.com:21/CommonUpdater/Current/VSCANDAT1000/DAT/0000/datinstall.mcs
      20081209143205 I #1864 naInet Trying to download using Microsoft WinInet library
      20081209143205 I #1864 naInet Connecting to Server ftp.nai.com using INTERNET_OPEN_TYPE_PRECONFIG
      20081209143205 I #1864 naInet No resume download needed, calling InternetOpenUrl
      20081209143206 I #1864 naInet Content Length is not available, no resumable download support
      20081209143206 I #1864 naInet Downloaded 49772 bytes this time
      20081209143206 I #1864 naInet Downloaded 0 bytes this time
      20081209143206 I #1864 SIM_InetMgr Downloaded file datinstall.mcs successfully in session 1
      20081209143206 I #1864 SiteMgr CheckInMirrorPackage: Downloading file dat-5458.zip from site McAfeeFtp::Current\VSCANDAT1000\DAT\0000
      20081209143206 I #1864 SIM_InetMgr Downloading file dat-5458.zip from session 1, LocalDir=C:\WINDOWS\TEMP\nai49.tmp\00000003, RemoteDir=Current\VSCANDAT1000\DAT\0000
      20081209143206 I #1864 NaInet FTP session 5 Downloading file: /CommonUpdater/Current/VSCANDAT1000/DAT/0000/dat-5458.zip from FTP Server: ftp.nai.com
      20081209143206 I #1864 NaInet FTP session 5 Downloading file from FTP server ftp.nai.com using WinInet [in non-proxy mode]
      20081209143206 I #1864 naInet Open URL: ftp://ftp.nai.com:21/CommonUpdater/Current/VSCANDAT1000/DAT/0000/dat-5458.zip
      20081209143206 I #1864 naInet Trying to download using Microsoft WinInet library
      20081209143206 I #1864 naInet Connecting to Server ftp.nai.com using INTERNET_OPEN_TYPE_PRECONFIG
      20081209143206 I #1864 naInet No resume download needed, calling InternetOpenUrl
      20081209143206 I #1864 naInet Content Length is not available, no resumable download support

      20081209143329 I #1864 naInet Downloaded 0 bytes this time
      20081209143329 I #1864 SIM_InetMgr Downloaded file dat-5458.zip successfully in session 1
      20081209143329 I #1864 SiteMgr CheckInMirrorPackage: Downloading file avvdat-5458.zip from site McAfeeFtp::Current\VSCANDAT1000\DAT\0000
      20081209143329 I #1864 SIM_InetMgr Downloading file avvdat-5458.zip from session 1, LocalDir=C:\WINDOWS\TEMP\nai49.tmp\00000003, RemoteDir=Current\VSCANDAT1000\DAT\0000
      20081209143329 I #1864 NaInet FTP session 5 Downloading file: /CommonUpdater/Current/VSCANDAT1000/DAT/0000/avvdat-5458.zip from FTP Server: ftp.nai.com
      20081209143329 I #1864 NaInet FTP session 5 Downloading file from FTP server ftp.nai.com using WinInet [in non-proxy mode]
      20081209143329 I #1864 naInet Open URL: ftp://ftp.nai.com:21/CommonUpdater/Current/VSCANDAT1000/DAT/0000/avvdat-5458.zip
      20081209143329 I #1864 naInet Trying to download using Microsoft WinInet library
      20081209143329 I #1864 naInet Connecting to Server ftp.nai.com using INTERNET_OPEN_TYPE_PRECONFIG
      20081209143329 I #1864 naInet No resume download needed, calling InternetOpenUrl
      20081209143330 I #1864 naInet Content Length is not available, no resumable download support

      It doesn't matter when i use the HTTP or FTP site, the Update keeps on failing. When i use HTTP i get the following error:

      Failed to download file catalog.z from site update.nai.com:80, error code 10060 ( A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. )

      Can anybody tell me what is causing this problem?

      Thanks!
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