8 Replies Latest reply on Feb 24, 2017 2:43 AM by Peacekeeper

    Version 1.5 sync issue

    saemasat

      Hi,

       

      User who have installed Safe Family on his child’s iPhone says that Safe Family icon suddenly vanished from iOS screen.

      Safari icon has vanished from iOS screen as well. So user and his child cannot use internet on iPhone now.

       

      It says "Network connection error" on administrator's device screen, and administrator cannot operate Safe Family app on his device.

       

      Is there anyone facing the same issue, or can give me a clue to solve this problem?

       

      Thank you.