3 Replies Latest reply on Feb 8, 2017 8:55 AM by Daniel_S

    VirusScan Patch 7 needed but already have patch 8 in ePo

    vwines

      Hello,

       

      I am currently running McAfee agent 5.0.4.283 with VirusScan Enterprise 8.8.0.1128 (patch 3).  I have been trying to update to VirusScan Enterprise 8.8.0.1599 (patch 8) but it has been failing.  I’ve found that I cannot go directly from patch 3 to patch 8 but need to install patch 7 first. However my ePo Software Manager only has Patch 8 available.  How do I download Patch 7 into Software manager so I can push it out?

       

      Thanks