8 Replies Latest reply on Feb 4, 2017 12:32 AM by catdaddy

    McAfee control center says firewall and AV are on, Windows says they are off

    roncit

      I have Total Protection installed on a Dell PC with Windows 10 64-bit. While on IE (not Edge) I got Windows notifications that both the (McAfee) antivirus and firewall had been turned off. I rebooted and the McAfee Security Center (Dashboard) shows that the antivirus and firewall are running. However, Windows Control Panel's Security and Maintenance shows that the antivirus and firewall are off. Of course, Windows Defender's firewall is off since McAfee has control. I ran MVT which found no issues. I scanned with McAfee and Malwarebytes which found no virus. I should note that the McAfee security log shows that it blocked a suspect IP just about the time I got the notifications. Any idea how to confirm that McAfee firewall & AV are really OK and how to make Windows show it again?

      PS. This is my 1st post. Sorry if it's been answered elsewhere, but I'd appreciate a point in the right direction.