I cannot sync a user on McAfee Endpoint Encrytion Manager v5.2. On the McAfee Endpoint Encryption Manager I receive:
Connection to "LPCOFYV6PISTPPI" failed on 10.87.151.32.
Trying again with network name "LPCOFYV6PISTPPI"
Error contacting "LPCOFYV6PISTPPI" at 10.87.151.32
Ox5c020008: "Unable to authenticate user"
On the laptop when I attempt to login with username and default password I receive Unknown username.
The laptop is running Windows 7 32bit
I have tried a machine recovery. I have tried a user recovery. I have removed and added the user in the McAfee Endpoint Encryption Manager v5.2 10.4
I have forced synchronization from the Endpoint Manager. I can ping the machine and have confirmed the ip address is correct in the Encryption Manager.
All other machines are Endpoint Manager are working correctly.
Has anybody seen this problem.