1 Reply Latest reply on Feb 3, 2017 1:35 PM by crunch.py

    Windows Defender and ENS problem after Windows update

    dkrawczuk

      Hi,

      Does anyone experienced after latest Windows 10 updates that ENS Platform was uninstalled and Windows Defender got enabled? We have experienced those kind of situations in our environment. In most cases simple task of installing ENS Platform once again was enough but there are some cases when after ENS Platform uninstall there is problem with install it again. Install log there is:

      Running application to gain installer exclusion failed : 5

      There is KB McAfee Corporate KB - Endpoint Security 10.1.0 installation fails because of untrusted DLL injection and rolls back with… but it doesn't provide real solution to the problem.

      Any suggestions?

        • 1. Re: Windows Defender and ENS problem after Windows update
          crunch.py

          Had a similar issue as well, though it was on Windows 7 machines.

          Resolved it for the time being by uninstalling:

          November,
            2016 Security Only Quality Update for Windows 7 for x64-based Systems
            (KB3197867)
          November, 2016 Security Only
            Quality Update for Windows 7 (KB3197867)
          November, 2016 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB3197868)
          November, 2016 Security
            Monthly Quality Rollup for Windows 7 (KB3197868)