1 of 1 people found this helpful
The DLPe 10 release notes do not include support for Office 2007, Office 2010 and later are supported:
If you install DLPe 9.4.230 on one of those affected systems do you have the same problem? (9.4 included support for Office 2007)
If downgrading is not an option you may want to open a case with support to investigate.
Thanks, I understood you