In December, an update gave me a newer McAfee interface. It went from the light blue w/ green trim, to one that was blue and orange trim. On Jan. 11 an update took about 10 mins., which is about 9:30 longer than they usually take, and it brought back the older green interface. Since then, I've been having an issue. Suddenly my browser will loose connection to web sites. The browser wheels are spinning so the wifi signal is working, it's just not loading the web page. I have to reboot and that kicks it back into place. And it keeps happening, either five minutes after a reboot or two hours. No telling when it will happen.
I've done everything I could to fix this; and I mean everything. But nothing works, including installing new adapter software and driver. It's not a browser issue because it effects IE and Firefox. And it's not a wifi issue. I assumed it to be a Windows 8.1 issue.
While the browser is spinning it's wheels I can open anything else - the clock, battery or any software - but if I click on the McAfee icon it will not open.
I do have the McAfee WebAdvisor BHO, but it's disabled. I checked the Uninstall or change a program window, it was (somehow) installed in December. But what's even more interesting is that my McAfee Internet Security was installed on Jan. 11, 2017 -- the day this started happening. But I've had McAfee for years. This current subscription started about a year ago. Why does it say it was installed on Jan. 11? Is it because it took me back to the older interface that I had up until December? Should the installation date be Jan. 11? If so, why? If not, does that mean something's wrong and it should be uninstalled and reinstalled? (No, my subscription end date was not advanced.)
I have run the Virtual Technician and everything checks out. I also turned off the update notification thinking that was somehow triggering this, but it wasn't.