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Are you a administrator ? or Mcafee admin ? I havn't encounter it. sorry.
I am full ePO admin.
Found the setting to enable in Policy Catalog > McAfee Agent > Logging > Enable remote access to log was unticked.
I can't say clearly becouse my english isn't well.I can read but can't write it.
may be some settings was wrong , what about your NTFS ? and check your policy , I think your police was wrong."Remote Access to Log disabled through policy"
sorry i am a new user for EPO, i use kaspersky in our company.