0 Replies Latest reply on Jan 10, 2017 3:18 PM by appleus37

    OFFLINE GTI TOOL error

    appleus37

      I am running ePO 5.3.1 w/ application control

       

      I am trying to update the GTI offline using the Offline GTI tool. I can create the GTI-Result zip file correctly, but when I try to do the "Import GTI ratings" it just give me an "Internal Error on the Server" error.

       

      When I look through the logs it says that there is a Java Error: Method not found getfile()

      It looks to me like the method to upload the zip file to the ePO server doesnt exist in the Solidcore extension. How is this even possible?

       

      Does anyone have any Idea what is going on?

       

      thanks