6 Replies Latest reply on Jan 7, 2017 3:15 AM by Peacekeeper Branched to a new discussion.

    McAfee links not working, not scanning

    cpc1964

      Could anyone help me with a problem?

       

      Running Windows 7, & McAfee Internet Security version ?      My McAfee would not scan, just said 'We are having trouble scanning right now', when I tried manual scan.

       

      So I uninstalled program, and downloaded program again with download based upon my subscription number.  Now the important links don't work i.e. My Subscription, Run a quick Scan, About - nothing happens when you click them.Program just seems dead.  Won't update either, just stays on 0%.

       

      Machine was scanned with Malwarebytes and seems clean, tried a separate Test user account and still no joy.  Any ideas or help?

       

      Many thanks!    Karl