2 Replies Latest reply on Jan 9, 2017 3:45 PM by hegemon76

    Report not generating

    hegemon76

      Hello,

       

      Is there a maximum size a report can be?

       

      I've been building out a report and all of a sudden it no longer emails to me. I've gone into the email configuration page and test fired an email and I have also generated another report both arrive fine. My reports size is under 200 kb so size really shouldn't be an issue here.

       

      Any help would be appreciated.

       

      -TB

        • 1. Re: Report not generating
          acommons

          Figuring out what is going on with Reports can be...interesting.

          A couple of suggestions for diagnosing issues:

           

          (1) Save the file on the ESM as well as emailing it and see if the file gets generated. This narrows the issue down to email if the report file turns up.
          (2) Click on View right after clicking Run Now and see if the report job runs. There can be a noticeable delay before the report starts running so be patient.

           

          If you get nothing out of these then try starting again with a fresh report definition.

          • 2. Re: Report not generating
            hegemon76

            Hey,

             

            Ya I ended up just remaking the report. I guess the initial version was corrupted. Very odd that it happened after only two days.

             

            -TB