3 Replies Latest reply on Jan 6, 2017 12:54 AM by smasnizk

    Webgateway backup issue

    chvgms

      Hi,

       

      For some reason, backup file upload to FTP server is failing with the below error message though the credentials are correct. I have one more cluster which is working fine with the same credentials.

       

      [02/Jan/2017:18:50:02 IST] Cannot push '/opt/mwg/log/user-defined-logs/backup.log/backup1612090130.log' to 'ftp:// x.x.x.x:21/WebReports/DMZ/backup1612090130- y.y.y.y.log'

      Detailed reason(s):

      command 'curl --globoff -q --tlsv1 --ciphers 'ALL:!aNULL:!eNULL:!EXPORT:!LOW:!kEDH' -f  --insecure --silent --show-error --connect-timeout 30 --max-time 300 --ftp-create-dirs  --user ftpuser:***** --upload-file /opt/mwg/log/user-defined-logs/backup.log/backup1612090130.log  ftp://x.x.x.x:21/WebReports/DMZ/backup1612090130-y.y.y.y.log' failed with error code 67

      Error output is 'curl: (67) Access denied: 530'

      SHA1Hash of password is 'e0baa3c6b5e0a1b11c645c9e9ef8f2260a9ec02f'

       

      Verion of both clusters : 7.6.2.5.0

      x.x.x.x is the IP of ftp server

      y.y.y.y is the IP of the MWG

       

      Thanks,

      Sridhar