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What version of VSE are you running (8 patch xx I assume?), and what Version of the (massivly out of date and totally buggy) 3.5.xxx agent are you running?
I know its basic but you are looking for the blue and white shield not the combined Red M which you dont get until the later version 3.6.xxx version agents
Also you may not get a systray icon on some servers through RDP if you dont use the console switch
Thank you very much for your time mate. The Virus Scan Enterprise is 8.5.0i and the agent version is 3.5.0.
Mate is it possible for you to send the entire process of configuring ePolicy Orchestrator over the network. That would be great. I am new to McAfee so I really do not know much about it...
Thanks in anticipation...
well the 3.5 agent is not compatible with vse 8.5 so there is one issue straight off.
The 3.6 agents are a prerequisite for 8.5, this is in the readme for VSE.
1. If you are using ePolicy Orchestrator to manage
VirusScan Enterprise 8.5i, you must also use
ePolicy Orchestrator Agent version 3.6 or later.
For Microsoft Windows Server 2008, agent version
3.6 Patch 3 is the minimum version.
I recommend you go to the Mcafee website and download the product guides for epo and vse and do some further reading. Also check the readme for any product or patch beofre implementation.
also check out the knowledgebase http://mysupport.mcafee.com/Eservice/templatepage.aspx?sURL=3
Thank you very much for your advice mate. I am going through all the documentation available for VSE8.5i on the McAfee website.
Meanwhile there is another problem- I cannot log into server. When I run the ePolicy Orchestrator 3.6.0 console and try to log into server it gives me the following message
The server is not responding. Please verify the following:
1.Logon information is correct.(Which is the one which I was using earlier)
2.The network is running correctly(I can ping any device from this server)
3.ePolicy Orchestrator Server is running.
Thanks & Regard...