3 Replies Latest reply on Nov 10, 2008 3:38 AM by fich66

    Error 998 When downloading DAT (repository pull)

      Hi ppl,

      I have ePO installed on a Windows Server 2000 box, when I come to download the DAT file it is saying error 998 invalid access to memory location?

      Any Ideas?

      Cheers
        • 1. RE: Error 998 When downloading DAT (repository pull)
          Can you post the log files of the error?
          • 2. Log File
            20081110091603 I #4892 naInet Downloaded 0 bytes this time
            20081110091603 I #4892 SIM_InetMgr Downloaded file datinstall.mcs successfully in session 1
            20081110091603 I #4892 SiteMgr CheckInMirrorPackage: Downloading file dat-5429.zip from site McAfeeHttp::Current\VSCANDAT1000\DAT\0000
            20081110091603 I #4892 SIM_InetMgr Downloading file dat-5429.zip from session 1, LocalDir=C:\WINNT\TEMP\nai4C.tmp\00000003, RemoteDir=Current\VSCANDAT1000\DAT\0000
            20081110091603 I #4892 naInet Open URL: http://update.nai.com:80/Products/CommonUpdater/Current/VSCANDAT1000/DAT/0000/da t-5429.zip
            20081110091603 I #4892 naInet Trying to download using Microsoft WinInet library
            20081110091603 I #4892 naInet Connecting to Server update.nai.com using INTERNET_OPEN_TYPE_PRECONFIG
            20081110091603 I #4892 naInet No resume download needed, calling InternetOpenUrl
            20081110091934 I #4892 naInet Downloading a file of total size: 53166750, content-length: 53166750
            20081110091935 I #4892 naInet Downloaded 65536 bytes this time
            20081110091935 I #4892 naInet Downloaded 65536 bytes this time
            20081110091936 I #4892 naInet Downloaded 65536 bytes this time
            20081110091937 I #4892 naInet Downloaded 65536 bytes this time
            20081110091938 I #4892 naInet Downloaded 65536 bytes this time

            20081110092351 I #4892 naInet InternetReadFile() failed, error 12031
            20081110092351 I #4892 naInet Failed to download the URL /Products/CommonUpdater/Current/VSCANDAT1000/DAT/0000/dat-5429.zip using Wininet
            20081110092351 I #4892 naInet Trying to download using windows socket library
            20081110092351 I #4892 naInet Connecting to Real Server: update.nai.com on port: 80
            20081110092352 I #4892 naInet Connected to Real Server: update.nai.com on port: 80. No Proxy used!
            20081110092352 I #4892 naInet Sending HTTP GET Request Header. No Authentication used
            20081110092352 I #4892 naInet HTTP Server returned success, HTTP return code: HTTP/1.1 200 OK

            20081110092352 I #4892 naInet
            20081110093156 E #4892 NaiInet Socket recv error 10054
            20081110093156 I #4892 SIM_InetMgr Download file dat-5429.zip failed in session 1, nainet ret=998
            20081110093156 e #4892 SiteMgr CheckInMirrorPackage: Download file dat-5429.zip from site McAfeeHttp::Current\VSCANDAT1000\DAT\0000 failed, hr=-2147467259
            20081110093156 I #4892 McUpload Start http session login...
            20081110093156 I #4892 McUpload Successfully disabled CA trust options.
            20081110093156 I #4892 McUpload End http session login, status=0
            20081110093156 I #4892 McUpload CA trust has already been set.
            20081110093156 I #4892 McUpload Http response status code = 200
            20081110093156 I #4892 naInet HTTP Session closed
            20081110093156 I #4892 naInet ------------------------------------------------------------
            20081110093156 I #4892 SIM_InetMgr Session 1 ended, result=1
            20081110093156 I #4892 SiteMgr MirrorThreadProc: Mirror thread ended
            20081110093156 x #1704 SiteMgr SiteMgr main control final release...
            • 3. RE: Log File
              Could there possibly be a conflict between the McAfee AV installed on the server and the ePO?

              There is nothing in the windows event log?

              How do I go about reinstalling the common framework?

              Cheers
              Rich