probably corrupt reg keys from install, set them to remove VSE and then reinstall to fix
BUT first check for agent issues, clear agent entry from epo without removing actual agent software,kill framework and reset GUID reg key and then restart framework and readd entry to epo and wake up with full props , if you still get issue then you need to remove and readd VSE.
Hello, I have the same problem with a few machines,
In my case only uninstalling VirusScan and installing again solves the problem.
As I see it the agent doesn’t recognize VirusScan 8.5i,
Is there any way to reregister VirusScan 8.5i so the agent can recognize it?
I’m using agent 126.96.36.1993
Thanks in advance
This is a bit late for a reply, but i thought it would help if someone had the same issue as above -
Instead of running an uninstall task of the product on each machine, what i did was "Deploy Agents" with a "Force installation over existing version" option checked.
This reinstalls the McAfee packages. Once complete, you can either force "Collect & Send Props", or just wait for the agent to communicate to the ePo as scheduled, and all the products installed, including Vscan now show up on the ePo console, when previously they weren't.