1 Reply Latest reply on Nov 18, 2008 12:35 PM by Mogsy

    ProtectionPilot 1.5.0 update problem

      Hi!
      I have a problem with McAfee ProtectionPilot 1.5.0 Console. It doesn’t download updates (dat-files) automatically any more. If I try to manually from protection pilot push “update all” it downloads server, agent, engine and dat version but the VirusScan clients doesn’t get the new updates.
      Also I can’t push new versions of VSE to clients so I installed VSE8.5 manually on some of the clients and they show up in Protection Pilot but they don’t get any updates.

      What could be wrong and what can I do to fix it?

      Regards Henrik
        • 1. RE: ProtectionPilot 1.5.0 update problem
          i had this a while back, and i can't recall what i did to make it download updates, it may have been an issue with connecting the McAfee sites, but stopping the services and restarting the server may help, also make sure the server that runs the console/server has an update version of VSE as usual, and all patches for VSE and Common Agent have been applied.