6 Replies Latest reply on Dec 12, 2016 1:34 PM by tao

    McAfee causing server shutdowns?

    svparker

      We recently attempted to install a new solarwinds upgrade on a Windows 2008 Server - Service Pack 1.

       

      After installation of the solarwinds (monitoring platform) upgrade, the core solarwinds server started to reboot once an hour, then sporadically as many as 4 times an hour.

       

      In viewing logs, I did find one instance where it appeared McAfee was tasking the node to shutdown. It is inconclusive whether it actually did cause the server to reboot.

       

      A solarwinds tech found another instance in logs where a VMWare exe did command the server to reboot, but only one instance of this behavior was confirmed.

       

      Microsoft analyzed a core dump off the clone that was created prior to reverting to the older version of solarwinds, and MSFT is pointing at McAfee as the culprit. But I believe that is just corporate finger pointing...

       

      Solarwinds has no instance of this behavior happening with the attempted upgrade we did. Ever.

       

      My question is this: have any community users experienced any behavior where McAfee caused a continuous but sporadic reboot sequence of their hardware? Were you able to find Root Cause?