1 Reply Latest reply on Oct 20, 2008 12:50 AM by mohtasebi

    ePO 3.6.1 Pull Failure Error 10060 ...

      Hi ppl,

      I am having trouble downloading the latest updates from http://update.nai.com:80 using ePO 3.6.1. Also cannot acces the URL: http://update.nai.com/products/CommonUpdater/ via IE.

      Just wondering if any of you knowledgeable ppl on these forums maybe able to help me out!! ... I have posted the EpoAppSvr log file below, any help would be much appreciated! Cheers

      20081016142355 I #3656 SIM_InetMgr Session 1 ended, result=1
      20081016142355 I #3656 SiteMgr MirrorThreadProc: Mirror thread ended
      20081016142355 x #3096 SiteMgr SiteMgr main control final release...
      20081016143059 I #4096 RManJNI sitelist.xml is missing or sitemgr.xml has been changed, converting sitemgr.xml to sitelist.xml
      20081016143100 I #4096 RManJNI Converted sitemgr.xml to sitelist.xml
      20081016143100 I #4096 RManJNI Updating sitelist file C:\Program Files\McAfee\ePO\3.6.1\DB\SiteMgr.xml...
      20081016143100 I #4096 RManJNI Updating sitelist file C:\Program Files\McAfee\ePO\3.6.1\DB\SiteList.xml...
      20081016143100 I #4096 RManJNI SiteList updated, copy sitelist...
      20081016143100 I #4096 RManJNI Signaling sitelist version changed()
      20081016143100 I #4096 RManJNI Checking agent package: CURRENT\EPOAGENT2000LYNX\INSTALL\0409
      20081016143100 I #4096 RManJNI Checking agent zip package integrity...
      20081016143100 I #4096 RManJNI Checked agent zip package OK!
      20081016143100 I #4096 RManJNI Check agent sfx file integrity...
      20081016143100 I #4096 RManJNI Checked agent sfx file OK!
      20081016143100 I #4096 RManJNI Checking agent package: CURRENT\EPOAGENT3000\INSTALL\0409
      20081016143100 I #4096 RManJNI Checking agent zip package integrity...
      20081016143100 I #4096 RManJNI Checked agent zip package failed!
      20081016143100 I #4096 RManJNI Checked agent sfx file failed!
      20081016143103 I #3188 EPOJNI Getting license data...
      20081016143103 I #3188 EPOJNI Got license data, buffer size = 153
      20081016143103 I #3184 EPOJNI Getting license data...
      20081016143103 I #3184 EPOJNI Got license data, buffer size = 153
      20081016143133 I #3188 EPOJNI Getting license data...
      20081016143133 I #3188 EPOJNI Got license data, buffer size = 153
      20081016143135 I #3188 EPOJNI Getting license data...
      20081016143135 I #3188 EPOJNI Got license data, buffer size = 153
      20081016143142 I #3092 SiteMgrWrap Created instance of Site Manager
      20081016143142 I #3092 SiteMgrWrap DispEventAdvise on Site Manager succeeded
      20081016143142 I #3092 SiteMgr SetEPOMode: SiteMgr enter ePO mode, server=NTSERVER17, port=8443, EPOUser=, Password=********
      20081016143142 I #3092 SiteMgr DALInit: Connected to DAL successful
      20081016143142 I #3092 SiteMgr SetEPOMode: Set ePO mode successful
      20081016143142 I #3092 SiteMgr DownloadSiteListThreadProc: Download sitelist thread started
      20081016143142 I #3092 SiteMgr DownloadSiteListThreadProc: Download sitelist thread ended
      20081016143142 I #3092 SiteMgr Get SiteMgr status 0
      20081016143142 I #3280 SiteMgr MirrorThreadProc: Mirror thread started
      20081016143142 I #3280 SiteMgr DownloadSiteListThreadProc: Download sitelist thread started
      20081016143142 I #3280 SiteMgr DownloadSiteListThreadProc: Download sitelist thread ended
      20081016143142 I #3280 SIM_InetMgr Starting download session for site McAfeeHttp
      20081016143143 I #3280 naInet HTTP Session initialized
      20081016143143 I #3280 naInet Connecting to HTTP Server using Microsoft WinInet
      20081016143143 I #3280 naInet Trying to connect to Real Server update.nai.com using INTERNET_OPEN_TYPE_PRECONFIG
      20081016143143 I #3280 naInet Connected to Server: update.nai.com on Port: 80 using WinInet
      20081016143143 I #3280 SIM_InetMgr Started download session 1 for site McAfeeHttp
      20081016143143 I #3280 SiteMgr MirrorThreadProc: Downloading file catalog.z from McAfeeHttp
      20081016143143 I #3280 SIM_InetMgr Downloading file catalog.z from session 1, LocalDir=C:\WINNT\TEMP\nai10.tmp\00000000, RemoteDir=
      20081016143143 I #3280 naInet Open URL: http://update.nai.com:80/Products/CommonUpdater/catalog.z
      20081016143143 I #3280 naInet Trying to download using Microsoft WinInet library
      20081016143143 I #3280 naInet Connecting to Real Server update.nai.com using INTERNET_OPEN_TYPE_DIRECT
      20081016143143 I #3280 naInet No resume download needed, calling InternetOpenUrl
      20081016143205 E #3280 naInet InternetOpenUrl failed on Server: update.nai.com:80, error msg:
      20081016143205 I #3280 naInet Failed to download the URL /Products/CommonUpdater/catalog.z using Wininet
      20081016143205 I #3280 naInet Trying to download using windows socket library
      20081016143205 I #3280 naInet Connecting to Real Server: update.nai.com on port: 80
      20081016143226 E #3280 naInet Failed to connect to Real Server: update.nai.com on port: 80
      20081016143226 E #3280 naInet Socket error: 10060
      20081016143226 I #3280 SIM_InetMgr Download file catalog.z failed in session 1, nainet ret=10060
      20081016143226 e #3280 SiteMgr MirrorThreadProc: Download file catalog.z from McAfeeHttp failed, hr=-2147467259
      20081016143226 I #3280 McUpload Start http session login...
      20081016143226 I #3280 McUpload Successfully disabled CA trust options.
      20081016143226 I #3280 McUpload End http session login, status=0
      20081016143226 I #3280 McUpload CA trust has already been set.
      20081016143226 I #3280 McUpload Http response status code = 200