2 Replies Latest reply on Nov 21, 2016 7:40 PM by catdaddy

    Criptolocker / Thor Files / Randsomeware / Locky Virus

    gail@gailmac.com

      Every single photo file from the past 13 years of family life has been encrypted and is inaccessable. McAffee helpline say this is called a Criptolocker Virus and it is impossible to get any files back. I backed up to the hard drive, but everything here has also been infected.

      No record of my children growing up, all their milestones..gone. I feel totally sick.

      Does anyone have a happy solution as McAffee say there is no solution, and paying the randsom  is folly.