0 Replies Latest reply on Oct 13, 2008 3:39 AM by Saodhar

    Missing email notifications

      Hello
      I`m using McAfee ePolicy Orchestrator 4.0.0 (build 1083) and McAfee VirusScan Enterprise 8.5.
      And I have a problem with email notifications. I have configured a notification rule

      SEB Protection Violation Alert
      Notes: Notification sends an e-mail message when protection violation is suspected.

      Defined at: My Organization\SEB Servers
      Priority: High
      Status: Enabled
      Operating systems: Server

      Products: Host Intrusion Prevention
      VirusScan

      Categories: Access Protection rule violation detected and blocked
      Access Protection rule violation detected and blocked (threat)
      Application blocked
      Buffer Overflow detected and blocked
      Host intrusion detected and handled
      Network intrusion detected and handled
      Unwanted program detected and removed
      Virus detected (heuristic) and removed
      Virus detected and removed

      Threat name: (Any)
      Aggregation: Send a notification for every event

      Throttling:
      Notifications: my email


      And it works. Partially. I receive E-mails regarding weekly scan events (and events described in other rules) - but no notifications arrive when OAS handles malware (logs show successful actions). I`ve tried to modify different settings - from removing suppression for all categories of messages to including all products and all categories into the rule desription. Nothing has worked.
      So I`d really appreciate any help.