2 Replies Latest reply on Nov 21, 2016 3:08 AM by marcd Branched from an earlier discussion.

    Re: Subscription Renewal Issues

    magnum12

      at least you got a response instead of being transferred to a  Trukey specialist 2 times and then dropped like a bad transmission.

        • 1. Re: Subscription Renewal Issues
          catdaddy

          magnum12,

                            Do you have a (Service Request Number) associated with your customer experience with Technical Support? If so could you kindly provide it so there can be a follow up. I will attempt to ask a 'Truekey Expert' to possibly add to this discussion.

           

                             marcd  could you kindly assist this User?

           

                             Note:  This thread originally started out regarding problems with a 'Subscription Renewal' issue. Any further issues with your (Truekey Software)  It may be more appropriate\benificial to create a new thread.

           

          Regards,

          Cliff

          Moderator

          Consumer Products

          1 of 1 people found this helpful
          • 2. Re: Subscription Renewal Issues
            marcd

            Hi Cliff,

            I agree with you, it is hard checking on both communities for true Key related questions/issues. I dont even see the issue that is being reported by magum12. I think it will be best if the issue is ongoing to have it move to a new TK thread.

            Thanks,

            MarcD

            1 of 1 people found this helpful