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did you install it OVER VSE 8.5 without uninstalling it first?
If this is the case, bad idea :)
otherwise i cannot help you sad
It was installed over the top...
Would you suggest completly uninstalling 8.7i and re-installing?
I removed VSE 8.7i completly, restarted, reinstalled, restarted, problem still persists
what kind of error do you get if you try starting mcshield service manually?
I dont get any error messages, I am able to enable the service, it starts ok, and 5-15 secs later its disabled without any messages
even in the event viewer?
i bet it will say something like "5011" happy
Had these in the Eventviewer
Event ID 5000
McShield service started.
Engine version : 5300.2777
DAT version : 5399.0000
Number of signatures in EXTRA.DAT : None
Names of threats that EXTRA.DAT can detect : None
Event ID 5004
Could not contact Filter Driver.
Error = 0x7d1 : The specified driver is invalid.
We are seeing this issue on our test machines as well, using our current production image and attempting an upgrade from 8.5i patch 6.1. Installed 8.7i and it is fine until the required reboot. On initialization, Access Pro. , Buffer overflow and On Access shut down. Cannot restart service from the MMC. I get the same message as above when attempting to start service. In our logs I get indication that there are not sufficient rights to start the service or modify it. I am logged into the local machine administrator account. Takes approximagtely 2 to 3 uninstall and reinstalls to get it working. Not an evolution I would want to try and coordinate with over 3000 systems and trying to deploy with ePO. Removal and reinstall of 8.5 SP6.1 works fine.