Did you check the Threat Events for that System ? Maybe VSE or HIPS block the driver being loaded.
Firstly check the system logs in event viewer you will get to see what event did service control anger logged when the service stopped abruptly 7035 or 7036 may be.
Secondly check the VSE access protection logs for blocked services.
Last but not the least of you want to get to the crux of the issue take a procdump of the service while reproducing the issue and upload the dump file I can help you nail down the issue.
yeah, there were no threat events for that system. The problem is not in VSE or HIPS, the DLP service isnt working and IM not sure why.
I checked the VSE access protection log - there was nothing about the service.
i can't take a proc dump since I'm doing it on a VM and not on my computer.
I also checked the event viewer and nothing was there either.