from my point of information nothing is sent to GTI cloud unencrypted. MWG should use SSL/TLS.
I woud suggest doing a TCPDump and showing this to the customer.
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MWG sends the full URL to GTI (one of our cloud servers) over a TLS tunnel. We send the full URL because any part of the URL could contain important information which helps us categorize it properly.
Thanks for your help!