I've not been able to find a way to get Remote Assistance (MSRA) to work with HIPS. I tried the suggestions in posts but they haven't worked, even mirroring Windows Firewall (which is disabled on all systems). Does McAfee allow MSRA at all, and if so are there specific steps to do that?
Ok, by some round about way I came across something that helped me out. I had to enable the Adaptive Mode in HIPS, start MSRA, and click Allow on the HIPS popup. This saved it into the local HIPS rules. Then followed the steps to import it into ePO, then add as a rule.