5 Replies Latest reply on Nov 10, 2016 1:51 PM by hhoang

    Error when opening DLP Policy

    gduryilmaz

      Hi all,

       

      I have a issue with DLP Policy Manager. When I open the manager via the "DLP Policy" ePO menu option I get this error presented to me:

      dlperror.png

      I have checked the DLP logs and found this in the the following log: C:\Program Files\McAfee\DLP\Management Tools\Log\log_11.07.2016.log

       

      Nov 7 2:44:29 PM 2015 (5592-1) [CSFramework.Util.UI MessageBoxUtils::ShowDetailedError] Exception in code: CSFramework.Exceptions.DetailedException

      message: Object reference not set to an instance of an object.

      file: line:0 method:Void ShowDetailedError(CSFramework.Exceptions.DetailedException)

      file: line:0 method:Void ShowDetailedError(CSFramework.Localization.GenericMessage, System.Exception)

      file: line:0 method:Void LoadDLPApplication()

      file: line:0 method:Void LaunchManagementConsole(ManagementConsole.UserControls.MainParameters)

      file: line:0 method:Void SetRoot(ManagementConsole.UserControls.DLPPermission, Int32, System.String)

      file: line:0 method:System.Object _InvokeMethodFast(System.Object, System.Object[], System.SignatureStruct ByRef, System.Reflection.MethodAttributes, System.RuntimeTypeHandle)

      file: line:0 method:System.Object InvokeMethodFast(System.Object, System.Object[], System.Signature, System.Reflection.MethodAttributes, System.RuntimeTypeHandle)

      file: line:0 method:System.Object Invoke(System.Object, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, Boolean)

      file: line:0 method:System.Object Invoke(System.Object, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)

       

       

      Does anyone know why or how this has happened? I believe it may have happened the last time the policy was saved.

       

      Thanks in advance,