1 Reply Latest reply on Nov 1, 2016 2:14 PM by SafeBoot

    Encryption error


      My McAfee has decided to no longer pre-populate my user name when the
      laptop starts. Previously I would just have to enter my password and windows
      would start.

      Now it wants a user name and no matter what I try – it does not
      work.  If I try with user name I have to ring IT support to get me into windows as it locks
      me out!

        • 1. Re: Encryption error

          This sounds like a question you need to ask your own IT department - whether the previous user name is displayed or not is a setting they can manage. They may have removed your account from that machine.


          This is not something that the community is going to be able to help you with - it's your IT team that can assist.

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