5 Replies Latest reply on Sep 25, 2008 8:30 AM by tonyb99

    MyAvert No Information Available

      Good Morning,

      We've been using EPO 4.0 now for a while, and we just can't get the Master Repository Status for MyAvert to come up. It has the title of "No Information Available" and "Last Update:Unknown".

      I've looked through the forums and had our network team open a path on the firewall to http://myavert.avertlabs.com:8801 but still no luck. They also even added the IP with that port as well just in case.

      Just wondering if anyone has any other thoughts on this. I know that they don't want to open every port for this site, but if we're missing anything, I'd like to pass it along to them since our configuration on the server looks correct (NOTE - We don't use a proxy server so that's disabled).

      Thanks in advance for the help!