Moved from Community Support to Business --> Email and Web Security --> Web Gateway for attention.
1. You need to enable SSL Scanning if you have not done this. Because without SSL Scanner the Web Gateway will never see the complete path.
2. Even with SSL Scanner the Web Gateway can not see the full Path. First the Web Gateway needs to see the commands CONNECT and CERTVERIFY. After these to commands the Web Gateway starts seeing the complete path. So you need to skip all blocking for twitter till the Web Gateway can see the complete path.
So what you can do is that you skip your Blocking Rule if the command is CONNECT or CERTVERIFY and then you can start blocking or allowing https://www.twitter.com/JFSP_imprensa
Because, in the online ruleset library you can see how MWG fetches the uploader name und video category from youtube. Perhaps such an query is also possible for Twitter. If yes, you can manage twitter in detail.