0 Replies Latest reply on Oct 18, 2016 9:28 AM by wragg1

    Add/Remove Programs Slow / OAS Enabled

    wragg1

      We have an issue when loading Add/Remove programs where the list takes up to 5 minutes to populate when the On Access Scanner is enabled.

      Disabling the OAS sees the list populate immediately (3-5 seconds!).

       

      It seems the registry scan to find installed programs is being blocked by the OAS. Can you advise what kind of exclusions would be required for this?

       

      We have a mixture of W7x86, x64, W8.1 x64 - all of which are affected.

       

      McAfee: VirusScan Enterprise 8.8 / EPO 5.3.0