I have attempted to run the upgrade but the setup program has fallen over at starting tomcat services. It fails with the following error
Windows error code 1: Incorrect Function ErrorAPI: TomCatService Troubleshooting code: 228
I have been going through McAfee Support Article KB43817, but am still getting stuck in the same place.
Any ideas? The sql server is on a seperate box running 2005 standard.
This is from the end of the log file
20080904114645 service start type: RSDSERVER361, 2 20080904114645 Getting dependencies for Service [RSDSERVER361]. 20080904114645 Found the following dependencies for Servce [RSDSERVER361]: NtLmSsp, 20080904114645 Setting the following dependencies for Service [RSDSERVER361]: NtLmSsp, 20080904114645 service start: RSDSERVER361 20080904114645 Service "RSDSERVER361" is currently START pending. Waiting for service to START. 20080904114650 Event [Global\EPO-OpenForBusiness] created successfully. 20080904115150 Timeout while waiting for service event to trigger. 20080904115150 ----- Fail ----- 20080904115150 The McAfee ePolicy Orchestrator Application Server service failed to start.
Please attempt to start the service manually before continuing with the install.