2 Replies Latest reply on Sep 12, 2008 8:06 AM by tonyb99

    ePO Agent Not Reporting New VirusScan Engine and Patch

    McDuff
      Running ePO 3.6.1.231 with ePO Agent 3.3.0.574.

      We have checked in patch 16 and engine 5300 into ePO, but have disabled the deployment tasks for these.

      When we manually install patch 16 and engine 5300, VirusScan reports the correct version, but ePO still reports the old patch and engine versions. This has happened on a number of PCs, and the only way to correct it seems to be to install the patch and engine through ePO. But, we don't want to do this - we would rather use SMS to do the updates.

      Any ideas?