4 Replies Latest reply on Aug 27, 2008 8:51 PM by djjava9

    cannot install EPO 4

      Hi,

      I am trying to install EPO 4 on a new server, it fails everytime with rollback. Couldn't figure out this from the log file;

      Property(S): ARPINSTALLLOCATION = C:\Program Files\McAfee\ePolicy Orchestrator\
      Property(S): DBFOLDER = C:\Program Files\McAfee\ePolicy Orchestrator\DB
      Property(S): CostingComplete = 1
      Property(S): OutOfDiskSpace = 0
      Property(S): OutOfNoRbDiskSpace = 0
      Property(S): PrimaryVolumeSpaceAvailable = 0
      Property(S): PrimaryVolumeSpaceRequired = 0
      Property(S): PrimaryVolumeSpaceRemaining = 0
      Property(S): ORIONADMINPASSWORD = **********
      Property(S): ORIONADMINVERIFYPASSWORD = **********
      Property(S): ORIONDATABASEPASSWORD = **********
      Property(S): Mercury_RunEPOANTInstallerRollback = **********
      Property(S): Mercury_StartOldServices = **********
      Property(S): ProductToBeRegistered = 1
      MSI (s) (90:20) [11:03:10:421]: Note: 1: 1708
      MSI (s) (90:20) [11:03:10:421]: Product: McAfee ePolicy Orchestrator -- Installation operation failed.

      MSI (s) (90:20) [11:03:10:421]: Attempting to delete file C:\WINDOWS\Installer\18e7797.mst
      MSI (s) (90:20) [11:03:10:437]: Cleaning up uninstalled install packages, if any exist
      MSI (s) (90:20) [11:03:10:437]: MainEngineThread is returning 1602
      MSI (s) (90:CC) [11:03:10:437]: Destroying RemoteAPI object.
      MSI (s) (90:F0) [11:03:10:437]: Custom Action Manager thread ending.
      === Logging stopped: 8/27/2008 11:03:10 ===
      MSI (c) (C8:A0) [11:03:10:484]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
      MSI (c) (C8:A0) [11:03:10:484]: MainEngineThread is returning 1602
      === Verbose logging stopped: 8/27/2008 11:03:10 ===

      Any ideas,

      Regards,
      Onur