ePolicy Orchestrator (ePO)
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on Aug 18, 2008 7:26 AM by Guest12
Agents are looking at wrong Ip address for ePO Server.
Aug 18, 2008 6:29 AM
Hi Guys , I have 2 cases where
1.One client says his agents are not updating and then he told me he has changed the ePO servers IP address , any idea how we fix this.
2.Is very similar but no ip change was made to the ePO server but the agent log shows the agent looking at an incorrect IP
Any help would be greatly appreciated...
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Try DNS records.
Aug 18, 2008 7:26 AM
in response to DarrenFord
After trying to connect ePO by ip address, agent will try to find it by FQDN and NetBIOS name, so you can build A record or alias in DNS to help them.
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