3 Replies Latest reply on Apr 5, 2017 6:24 AM by catdaddy

    McAfee VSE 8.8 not install/upgrade on computers with installed Crypto Pro 3.9.

    t$r

      McAfee VSE 8.8 not install/upgrade on computers with installed Crypto Pro 3.9.

       

      VSE88_Patch8.log:

      >> Copying file from C:\Windows\TEMP\{CE15D1B6-19B6-4D4D-8F43-CF5D2C3356FF}\MfeVsAcH.exe to C:\Program Files\McAfee\VirusScan Enterprise\MfeVsAcH.exe
      >> Invoking MfeVsAch: "C:\Program Files\McAfee\VirusScan Enterprise\MfeVsAcH.exe" AddAACStickyPolicy
      !> Error - Could not add sticky AAC policy: -1
      <= leave custom action  Install_SysCore_AddAACStickyPolicy()
      CustomAction Install_SysCore_AddAACStickyPolicy returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

       

      MfeVsAcH.log

      [09:57:43.02] >> Start do_AddAACStickyPolicy
      [09:57:43.03] Failed to get AAC interface!. Ret: 5
      [09:57:43.03] << Exit do_AddAACStickyPolicy. Return: -1