0 Replies Latest reply on Jul 22, 2008 9:10 AM by hitekrednek

    Mcscript_Inuse process hangs during daily update task.

      I am running ePO 3.6.1.231 and have a daily task setup to push the latest DAT's, Patches and Agents.

      I have quite a few servers experiencing the same issue where the DAT's do not get updated. To resolve I have to kill the mcscript_inuse process on the servers in question and then schedule an emergency upodate. The mcscript_inuse CPU time corresponds with the scheduled time of the daily upodate task at 10:00PM.

      Any ideas on why the mcscript_inuse process hangs?

      Here is an excerpt of my agent log. Notice how it's doing the DAT files at 22:00 and then jumps to the next task at 22:52.

      20080721220024 i #5764 Script Downloading 53405341avv.gem.
      20080721220024 I #4788 InetMgr Downloading File: -->
      20080721220024 I #4788 InetMgr <filename = 53405341avv.gem>
      20080721220024 I #4788 InetMgr <dwFlags = 0x4>
      20080721220024 I #4788 InetMgr <localdir = C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANDAT1000\DAT\0000>
      20080721220024 I #4788 InetMgr <remotedir = Current\VSCANDAT1000\DAT\0000>
      20080721220024 I #4788 InetMgr <sitename = dm2c36>
      20080721220024 I #4788 InetMgr Connecting to site = dm2c36,
      20080721220024 I #4788 InetMgr server = 142.182.x.x20080721220024 I #4788 InetMgr FTP Session initialized
      20080721220024 I #4788 InetMgr FTP session 13 Logging into FTP Server: 142.182.x.x using User: anonymous in winsock-mode
      20080721220024 I #4788 InetMgr FTP session 13 Connecting to FTP Server: 142.182.x.x on Port: 21 using socket
      20080721220024 I #4788 InetMgr FTP session 13 connected to FTP Server: 142.182.x.x using socket
      20080721220024 I #4788 InetMgr FTP session 13 Logging on to FTP Server: 142.182.x.x
      20080721220024 I #4788 InetMgr FTP session 13 Logged on to FTP Server: 142.182.x.x in socket mode
      20080721220024 I #4788 InetMgr Trying to download from site = dm2c36, server 142.182.x.x
      20080721220024 I #4788 InetMgr localfile = C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANDAT1000\DAT\0000\53405341avv.gem, remotefile = vsrepo/Current\VSCANDAT1000\DAT\0000\53405341avv.gem
      20080721220024 I #4788 InetMgr FTP session 13 Downloading file: vsrepo/Current/VSCANDAT1000/DAT/0000/53405341avv.gem from FTP Server: 142.182.x.x
      20080721220024 I #4788 InetMgr FTP session 13 Downloading file from FTP server 142.182.x.x using winsock [in non-proxy mode]
      20080721220024 I #4788 InetMgr FTP session 13 Looking for PASSIVE mode support
      20080721220024 I #4788 InetMgr FTP session 13 Sending PASV command to Server
      20080721220024 I #4788 InetMgr FTP session 13 Reading response for PASV command
      20080721220024 I #4788 InetMgr FTP session 13 Response received from Server for passive transfer
      20080721225224 i #588 Agent Agent Started Enforcing policies
      20080721225224 I #588 Agent Thread time-out occurred
      20080721225224 I #588 Manage Enforcing policies
      20080721225224 I #588 IPLock writeLock - providing write lock
      20080721225224 I #588 IPLock writeUnLock - unlocking the write lock successful
      20080721225224 i #588 Manage Enforcing Policies for VIRUSCAN8600
      20080721225225 i #588 Manage Enforcing Policies for EPOAGENT3000META
      20080721225226 i #588 Manage Enforcing Policies for EPOAGENT3000
      20080721225226 I #588 IPLock readLock - providing read lock
      20080721225226 I #588 IPLock readUnLock - unlocking the read lock successful
      20080721225226 i #588 Manage Enforcing Policies for ePolicy Orchestrator Agent