1 Reply Latest reply on Sep 19, 2016 1:34 PM by eM Ka

    How to troublshoot Receiver gets logs from data source and send to ELM?

    steave

      Hello Techies,

       

      Recently, I have added one source as a CIFS but I am unable to get the logs which are generated in the Server.  The scenario is below.

       

      Host -> Server ( Where logs are generated from the host) -> Receiver (Where generated logs should be received from Server)  

       

      Troubleshoot steps have been taken:    

      1. IP connectivity is proper from the server to Receiver.   
      2. Ports 445, 514, 135-139 are open from the server to Receiver and able to do telnet.   

       

      How can I troubleshoot this issue? Can anyone guide me or give me the suggestion?   

       

      Appreciate all your help.   

       

      Kind Regards,

          Jay