1 Reply Latest reply on Sep 19, 2016 1:34 PM by eM Ka

    How to troublshoot Receiver gets logs from data source and send to ELM?


      Hello Techies,


      Recently, I have added one source as a CIFS but I am unable to get the logs which are generated in the Server.  The scenario is below.


      Host -> Server ( Where logs are generated from the host) -> Receiver (Where generated logs should be received from Server)  


      Troubleshoot steps have been taken:    

      1. IP connectivity is proper from the server to Receiver.   
      2. Ports 445, 514, 135-139 are open from the server to Receiver and able to do telnet.   


      How can I troubleshoot this issue? Can anyone guide me or give me the suggestion?   


      Appreciate all your help.   


      Kind Regards,