0 Replies Latest reply on Jul 15, 2008 5:09 AM by krylosz

    mcshield service won't start

      I've ran into a strange problem: since virusscan patch 6 mcshield service does not start on some of our laptops. The strange thing is that the eventlog shows the mcshield service is being stopped while booting!

      EventID 7035
      The McAfee McShield service was successfully sent a stop control.

      Mcafee taskmanager and commonframework start fine. I can manually start the mcshield service and it is running, but the tray icon does not show up and the virusscan console does not open. A reinstall brings everything back to normal, but it's kind of problematic doing it over a vpn tunnel, especially as our vpn gateway blocks clients without a running mcshield service!

      Anyone experienced something similar?