2 Replies Latest reply on Sep 14, 2016 3:07 AM by kmc

    Stop Client Task

    DC-SG

      Hello ePO User Community.

       

      I understand that to stop/terminate a client task, I can stop 3 ePO services (Application, Server, Event Parser) if I can logon to the ePO server. 

      In my case, i manage my clients with a SADR while other admin managed my ePO server  at a different location (at different city and State!).

       

      The ePO environment:  ePO 4.6.8.  McAfee Agent 4.8.0.1938, clients are 2008R2 or Windows 7 professional.

       

      How can I stop client tasks with "IN PROGRESS" status for 16 hours or I have to request the remote ePO admin to stop the 3 McAfee Services?


      Thank you.

       

      DC-SG