7 Replies Latest reply on Sep 13, 2016 10:09 AM by marcd

    Truekey not working via Comcast


      I have been trouble connecting to Truekey for the past several days. Technical support / chat cannot solve the problem and have escalated. I've now discovered that when I use a different wifi network (hotspot via my mobile phone vs the Comcast network I have at home) Truekey actually works. I have tried resetting my router/cable modem to no avail. Any suggestions on the solution to this problem?